Investment operations - Vendor Management & MIS Reporting

  • $HK 50,000 - 80,000 per month
  • Hong Kong
  • Permanent, Full time
  • Eames Consulting Hong Kong , EA Licence No: 16S8091
  • 06 Feb 18 2018-02-06

My client is one of the worlds largest asset managers


  • Help to start and project manage a number of new initiatives including
    • Regional custodian/service providers contract and billing review
    • Custodian costs and features benchmarking and comparison
    • Regional custodian rationalization
    • GO-related planning and implementation
  • Periodically review and update Contracts, SLAs and Operating Memorandums
  • Develop and monitor KPIs for outsourced services to the Asia Investment Operations teams
  • Identify opportunities to outsource to shares services/center of excellence. Drive efficiencies and risk reduction in existing shares services/center of excellence.
  • Co-ordinate and maintain regular interaction with global teams to ensure consistency and compliance with Manulife global standards. Leverage global relationships and resources where appropriate.


  • At least 5 years experience in the Financial Services industry in various front-to-back office capacities.
  • Experience in the service provider sectors (custody, fund administrations, etc.) as well as buy side institutions would be an advantage
  • Understanding of Asset management/banking/manufacturing operational processes and flows, and experience dealing with external outsource vendors
  • Experience in projects as a key stakeholder or project manager
  • Strong interpersonal skills to deal effectively with internal and external parties at a senior level
  • Experience in dealing with operations outsourcing providers and operational risk roles an advantage.