International Operations Manager

  • Competitive Remuneration
  • Hong Kong
  • Permanent, Full time
  • Wells Fargo Bank
  • 12 Oct 18

A managerial role for a fixed shift of 12 noon - 9pm under International Operations.

  • Supervises day to day operations for an operational unit and/ or staff supporting international businesses, products, and systems.
  • Under management guidance, supervises nonexempt staff to ensure effective delivery of services and adherence to all U.S. and foreign regulatory compliance procedures.
  • Provides training, performance evaluation and coaching. Implements processes to maximize efficiency of operations.

 

Market Skills and Certifications

 

  • Bachelor degree or above, preferable in banking, finance or other related disciplines
  • Minimum 5 years’ experience in managing remittance or bills operations
  • Excellent communication skills in both spoken and written English. Fluency in spoken Mandarin is a plus
  • Strong analytical skills and customer service mindset to provide solution in a tactful manner
  • Demonstrated leadership and interpersonal skills in motivating teamwork within the department and with working partners
  • Flexible to work on shift and able to report duty on HK public holidays
  • Able to work under typhoon and black rainstorm situation