Infrastructure Team Lead Infrastructure Team Lead …

Cognizant
in Hong Kong
Permanent, Full time
Last application, 19 Oct 21
Competitive
Cognizant
in Hong Kong
Permanent, Full time
Last application, 19 Oct 21
Competitive
Infrastructure Team Lead
Infrastructure Team Lead
Objectives:
  • Have overall responsibility for the development and on-going management and support of IT Infrastructure and shared services in accordance with Service targets
  • Build a deep understanding of key business areas around the region to plan, develop and implement infrastructure solutions that will deliver corporate and service specific objectives and meet the strategic priorities of the BU

Responsibilities
  • Assist, design, and architect On-Prem Server and Storage System administration
  • Evaluates new information systems products or services and suggests changes to existing products or services to better aide the end user
  • Support IT Infrastructure/System setup & migration for new business entity
  • Liaise with IT application, infra and security architect on the technical development of converged solutions and process to enhance the operations of services
  • Support of IT systems and services availability, capacity and 7x24 hours support for business systems.
  • Develop partner relationship and influence the day-to-day technology team's decision to enable the capability to deliver the "Technology and Cloud-first" strategies with key stakeholders
  • Establish strong relations and partnerships with major vendors and system integrators to work with them in maximizing company's investment in new technology.
  • Ensure the IT system/network infrastructure are fulfilling compliance/security requirement
  • Put in place continual service improvement plans which reduce the number of systems down time incidents, support calls and commonly reported problems
  • Assist in overall IT infra and service yearly budget and control the spending with-in the budget.
Requirements
  • At least 6 years of experience in IT infrastructure
  • ITIL foundation certification with relevant experience in this area
  • Holder of professional qualification(s) e.g. Microsoft, VMWare, Redhat, CISSP certification is preferred
  • Solid experience in Windows Server 2012/2016/2019 and virtualization technologies (VMware)
  • Knowledge in MS products, O365, Cloud infrastructure (Azure & AWS), HCI, Devops, OpenShift platform, JIRA, Server Monitoring, SAN management, Encryption technology, MDM, System Management, Backup & Recovery solution.
  • Project management skill is preferred.
  • Strong problem solving, management and analytical skills
  • Excellent communication, interpersonal and leaderships skill, and able to work under pressure.
  • Understanding of IT operation of Insurance Company
  • Good command of written English and Chinese; fluent in spoken English
  • Willingness to learn new IT Technology

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