IWM Asia Operations - Regulatory Reporting, Associate

  • Competitive
  • Hong Kong Hong Kong Hong Kong HK
  • Permanent, Full time
  • Morgan Stanley
  • 23 Apr 18 2018-04-23

See job description for details


The Asia International Wealth Management Operations Callback and Regulatory Reporting team is responsible for supporting the independent callback function for International Wealth Management (IWM) business units in Hong Kong, and supporting Private Wealth Management business unit in Hong Kong, Singapore and Australia and to meet its regulatory obligation to local regulators.

The team is responsible of producing a number of regulatory reports, reporting into HKMA, SFC, MAS, and FRA. Additionally, the team is responsible of producing a number of monthly Management reports, as well as providing supervisory oversight for MSAIL.

The Asia IWM Callback team supports IWM Asia business units? activities and has responsibilities, including but not limited to:

  • Manage internal and external fraud risks related to asset transfers, client static data changes and account dormancy through support of independent callback process.
  • Ensuring that all operational risks are recognised and managed.
  • Produce regulatory and management reports in a timely & accurate manner.
  • Working with IT/Project team and other stakeholders to automate regulatory reports.
  • Periodic review on our existing regulatory report process/documentations.
  • Ensure compliance with ORRC risk policies, operational best practice and compliance interpretation.
  • Actively supporting manager on regulatory reports/control framework new initiatives.
  • Escalate any potential regulatory impact incidents to senior management immediately

Key responsibilities include:
  • Managing independent callback requests from the business.
  • Initiate outgoing calls to the client together with the Sales Team and performing the role of an independent party to authenticate the client?s identity and request.
  • Participate or perform independent call back for changes to client contact information, specimen signature and asset transfers
  • Ensure that client instructions are complete and required documents are duly completed prior to conducting a call back
  • Verify client account details using internal systems and determining if there are exceptions which require Client Identification Validation (CIV) to be performed
  • Extract and prepare the CIV questions/answers based on client profile and account(s), from relevant systems/repositories
  • Produce regulatory and management reports in a timely & accurate manner
  • Working with IT/Project team and other stakeholders to automate regulatory reports
  • Periodic review on our existing regulatory report process/documentations
  • Ensure compliance with ORRC risk policies , operation best practice and compliance interpretation
  • Actively supporting manager on regulatory reports/control framework new initiatives
  • Escalate any potential regulatory impact incidents to senior management immediately
  • Escalate any risk issues to management


Qualifications:


The ideal candidate will be/have:
  • Experience of producing regulatory reports is desired
  • Ability to converse in English, Mandarin and Cantonese
  • Strong attention to detail and be highly deadline oriented
  • Strong investigative, analytical and problem solving skills
  • Ability to work in a fast pace environment
  • Able to work in a fluid team environment and within tight deadlines
  • Good risk awareness
  • Self-motivated with an ability to work consistently and efficiently under pressure
  • Proficient skills in Microsoft Office - experience of spreadsheets, formulae and pivot tables is advantageous
  • An understanding of risk management and escalation
  • Strong verbal and written communication skills
  • High levels of accuracy and numeracy
  • Proactive & flexible team player
  • Good PC Skills in Excel, VBA MACRO
  • Ability to multi task