IT Specialist (investment bank) IT Specialist (investment bank) …

Morgan McKinley
in Hong Kong
Contract, Full time
Last application, 14 Jun 21
Competitive
Morgan McKinley
in Hong Kong
Contract, Full time
Last application, 14 Jun 21
Competitive
IT Specialist (investment bank)
A top tier European-based investment bank is looking to hire IT Specialist under user support team to provide technical support to end users.

Responsibilities:
  • Troubleshoot and problem solve PC-related hardware, operating sytstems and software issues and escalate support issues to 2nd level IT support or 3rd party vendors
  • Provide installation and problem solving for computer related task such as network, systems, printers, IPT, software and hardware
  • Perform IT helpdesk function by answering supports calls in a shift arrangement
  • Supporting various Video Conferencing equipment and applications (MS Teams, Zoom, Webex and etc.)
  • Provide dealerboard system support and daily office automation system support
  • Follow-up on user purchase and services subscription request
  • Assist in procurement process and IT documentation
Requirements:
  • Diploma or above in Computer Science, Information Systems or related disciplines
  • Minimum 3 years of working experience in technical support including network administration work and system operations
  • Experienced in Windows 10, Outlook 2016, Office 2016, Lotus Notes, Virtual Desktop, Active Directory
  • Solid experience in Active Directory, DNS, MS Exchange & MS SQ
  • Good to have knowledge in Bloomberg, Eikon, EBS, Blackberry Work, Jabber, Webex, Chrome, Edge, FireFox, Bomgar, FO Trading system
  • Supportive, service-oriented and helpful mindset, good team player
  • Able to work on a shift basis (early shift will entitled to transpotation all
  • Fluent English, Cantonese and Mandarin
  • Candidates with banking and financial services expereince would be an advantage
  • Immediate availability or short notice is preferred
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