IT Application Support Analyst, 1-year contract

  • Competitive
  • Hong Kong Hong Kong Hong Kong HK
  • Contract, Full time
  • Morgan McKinley Hong Kong
  • 24 Sep 18 2018-09-24

IT Application Support Analyst, 1-year contract

An exciting opportunity for an experienced Application Support Analyst to join the international bank in Hong Kong with a presence in over 70 countries.

Responsibilities:

  • Provide first level support for risk and PnL books for Equity Derivatives platform
  • Perform ITIL Application Support methodology
  • Carry out incident and system change management procedures, manage production problems
  • Coordinate with development teams for bug fixing
  • Liaise with Operations, IT and infrastructure teams when incidents arise
  • Collect business requests to development and IT teams in Hong Kong and other teams around the global
  • Conduct quality assurance testing and UAT
  • Provide system and process documentation

Requirements:
  • Graduated with a bachelor's degree in IT related majors
  • Hands-on technical skills of Javascript, Excel VBA, Python and Windows Server
  • Over 3 years' experience of front office environment in financial institutions
  • Solid experience on application support for equities business, change controls, incident management
  • Knowledge on equity derivative product
  • Technical understanding of database, network and RealTime market data systems.
  • Strong analytical and decision making skills
  • Good communication skills in English and Chinese
  • Team player with excellent interpersonal skills
  • Flexibility and ability to work in a busy team environment

Ability to work morning/lunch shift duty, weekend and holidays