• Competitive
  • Hong Kong
  • Permanent, Full time
  • Citi
  • 23 Nov 17

ICG - TTS - In-Business Risk and Controls Head - SVP/Director

ICG - TTS - In-Business Risk and Controls Head - SVP/Director

  • Primary Location: HK
  • Education: Bachelor's Degree
  • Job Function: Risk Management
  • Schedule: Full-time
  • Shift: Day Job
  • Employee Status: Regular
  • Travel Time: Yes, 25 % of the Time
  • Job ID: 17046959


Job Purpose:

AP TTS In Business Risk/ Controls Head is part of the COO Office, (working closely with partners across the TTS business and our functional partners in Independent Risk, ORM, Compliance, Legal and Audit) and is responsible for supporting the day-day business execution needs related to the TTS Risk and Controls environment.

Key Responsibilities:

Overall responsibility for the Controls environment in the TTS business- working in partnership with all areas in TTS as well as partners. This includes ensuring execution of Citi policies and tools such as the Operational Risk Framework. Some of the components this includes are:
  • Operational Risk Management Policy & Standards: ensure adherence to Citi and TTS Operational Policies and standards and effective roll out of new and revised policies including:
    • Regular monitoring and review of operational risks and controls across the business
    • Identification of improved/ enhanced processes and/or new processes that should be implemented for any gaps identified
    • Working with Country IBC Heads and product partners to implement any enhancements needed to mitigate operational risk for TTS
    • Identify trends/ concerns based on reviews of PLEs, operational losses and MCA results and work with Country IBCs and Product partners to document IBAMs and corrective actions
    • Creating consistent In Business Controls infrastructure across the TTS business
    • Coordination/status tracking of Audits and Exams
    • Support and management of expanding regulatory policies  and execution/ implementation of other regulatory changes through diligence across the business on compliance with reg changes
    • Analysis and monitoring of client and segment relationships to mitigate risk
    • Oversight for TTS iCAPs (Issues and Corrective Action Plans) monitoring and management
    • Implementation and oversight of MCA procedure including making continual process improvement where warranted .
    • Management of TTS in business risk/ controls metrics
    • Process improvement, Governance and Best Practice implementation:
      • In conjunction with Independent Risk, ensure KRIs/ORIs are kept current, monitored, trended and taken action on as appropriate for continual improvement
      • Execution of comprehensive executive reporting to ensure transparency across the senior TTS team
      • Documentation of proper escalation procedures
      • Support institutional training to ensure proper understanding and command of key risk/compliance matters
      • Work with regional and global partners to map and document processes and utilize those maps to support the TTS business in identifying risks and incorporating appropriate controls to ensure compliance to both Citi policies/ procedures and our Regulators
      • Review Internal Audit results for gaps, ensure remediation and access for applicability across other areas of TTS
      •  If applicable, institute a feedback mechanism so remediation is addressed for all areas
      • Third Party Risk Management
      • EDCS Management, Attestation Management and Mandatory Absence management for TTS 
      • Manage a team of Country/cluster IBC
      • Developmental Value:

        Exposure across full breadth of products and regions for TTS business. Working with functional partners on operational risk providing visibility and experience representing TTS business. Opportunity to work end-end on projects from ideation, vetting, to execution. Work across cross-functional teams and gain rich process knowledge and execution skills across the functions.



        • 10 years+ experience in the Financial Services Industry
        • Deep understanding of the TTS product suite
        • Risk management experience
        • Leadership skills including ability to work effectively and drive results with a virtual global team
        • Ability to lead and drive controls across the products and functions irrespective of reporting lines
        • Ability to manage through influence (e.g. management in the absence of reporting lines or with matrix reporting)
        • Ability to build rapport and work closely across geographies and corporate functions
        • Experience, or exposure to Transaction processing, a plus
        • Up to date understanding of key risk and control concepts, tools and trends relating to risk identification, rating and prioritization, mitigation and reporting
        • Knowledge of regulatory environment
        • Risk based thinking and analytical mind set
        • Self-starter who can work independently
        • Ability to multi-task and manage concurrent projects and deliverables
        • Proficient in MS Suite of application
        • An estimate of 15% travelling required