Human Resources, Regional Talent Operations Manager, Director, Hong Kong

  • Competitive
  • Hong Kong
  • Permanent, Full time
  • Morgan Stanley
  • 17 Feb 19

See job description for details


Talent Development and Diversity & Inclusion is a key function of the Human Resources team within Morgan Stanley.

The Regional Talent Operations Manager is responsible for the smooth execution of all programs for Talent Development and Diversity & Inclusion in Asia and supervise a regional team of training co-ordinators, ensuring consistency of processes and policies across Asia.

One of Human Resources’ strategic goals is to focus on the effectiveness and efficiencies of our processes. In this context, a key remit of the Regional Talent Operations Manager is to drive process alignment and efficiencies, eliminate duplication of function, and drive lower costs.

Responsibilities:


1. Team Management
- Manage the talent operations team that spread across Asia ensuring consistent implementation of key talent processes
- Develop and engage team members promoting the sharing of best practices to drive effectiveness and efficiencies

2. Process Improvement
- Oversees the management of key processes to identify and control risk, resolving or escalating risk as appropriate
- Process improvement and/or re-engineering; continue to look for opportunities to streamline or automate existing processes

3. Talent Operations
- Oversee the end-to-end training co-ordination for all programs managed by the team from course scheduling to program announcement to invoice processing
- Vendor management: Build strong partnership with the Sourcing and Legal team in the contract negotiation process ensuring there is consistent rate card and contract in place for all providers
- Oversight of invoice processing and financial reports to ensure consistent charging policy and robust reporting
- Maintain Learning Management System data for all programs to ensure high quality reporting for different management purposes
- Promote and build strong marketing and communications of programs and initiatives, ensuring consistent regional Human Resources branding is followed


Qualifications:


Knowledge/Experience/Skills:
- Project management and organization skills
- Team management or supervisory experience
- Strong negotiation and communication skills with ability to influence key stakeholder across the firm
- Ability to analyses highly complex or ambiguous issues to identify and implement solutions
- Attention to details and ability to work under pressure
- Microsoft Office Suite

Desired additional Knowledge/Experience/Skills:
- Knowledge of outsourcing
- Understanding/familiarity of ‘event management’ functions
- Process re-engineering, principles of operating efficient business process and establishing data & process integrity standards