Head of Operations Head of Operations …

Pacific Focus
in Hong Kong
Permanent, Full time
Last application, 21 Oct 21
Attractive Package + Bonus
Pacific Focus
in Hong Kong
Permanent, Full time
Last application, 21 Oct 21
Attractive Package + Bonus
Posted by:
Rachel Chan • Manager - Financial Services Recruitment
Posted by:
Rachel Chan
Manager - Financial Services Recruitment
A reputable European bank is looking for a Head of Operations to take responsibility for the Operations team in Hong Kong.


Leadership of and responsibility for the Operations Department in Hong Kong

  • Overall responsibility and leadership of the activities of the Derivatives, Equities and payment processing / client funding Operations Departments in Hong Kong.  This includes ensuring daily settlement and compliance with exchange settlement rules in Hong Kong
  • Ensure Operations staff in Hong Kong process all transactions in markets outside of Hong Kong by the nominated deadline efficiently and accurately
  • Ensure Regional Head of Operations, Asia Pacific and local HK management are kept abreast of all operational and other issues on a regular basis
  • Responsible for the daily client funding process, including ensuring regulatory requirements are met, and all appropriate reconciliations are performed and signed off daily

Reconciliations & Control

  • Ensure operations staff have all reconciliations completed and verified on a daily basis
  • Sign off all reconciliations on a daily basis
  • Ensure controllable operational or back office errors are minimised
  • Ensure that HK Operations do not contribute to any significant or material compliance, regulatory or audit issues
  • Take ownership of any compliance, regulatory or audit issue attributable to HK Operations and ensure every issue is resolved prior to the due date, with zero tolerance for overdue findings including internal, external, regulatory, IMAT or AGRC items

Regulatory Environment

  • Develop a thorough understanding of the local regulatory environments, regulations, rules and legislation
  • Ensure all staff are kept abreast and educated on the regulatory environment, particularly any changes
  • Ensure relevant and required exchange and regulatory registrations are maintained
  • Ensure necessary continuous education and any other requirements to maintain registration occurs on an ongoing basis

Staff Management and Development

  • Ensure ongoing staff development through regular training, Succession Planning and Performance Management
  • Ensure all operational procedures remain up to date, taking ownership for the maintenance and accuracy of all Hong Kong operational procedures

External Relationships

  • Maintain positive relationships with all Hong Kong Exchanges, CCPs, CSDs, and other relevant external counterparts, including and not limited to custodians, cash clearers, settlement banks and Clients through regular contact
  • Represent the Bank, where necessary / at the request of the Regional Head of Operations or MD HK



  • Bachelor’s degree in Business related with over 8 years’ relevant working experience
  • Over 3 years’ experience in people management
  • Mature and responsible; thorough attention to detail and accuracy of delivery
  • Good computer software application skills
  • Excellent command of written and spoken English, Cantonese and Mandarin
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