Head of Customer Service-Retail & Fintech Head of Customer Service-Retail & Fintech …

Huatai Financial Holdings (Hong Kong) Limited
in Hong Kong, Hong Kong, Hong Kong
Permanent, Full time
Last application, 13 Jul 20
Competitive
Huatai Financial Holdings (Hong Kong) Limited
in Hong Kong, Hong Kong, Hong Kong
Permanent, Full time
Last application, 13 Jul 20
Competitive
Established in 2006, Huatai Financial Holdings (Hong Kong) Limited (“HTHK”) is a wholly-owned subsidiary of Huatai Securities Co. Limited (“HS”), a publicly listed company on both the Shanghai Stock Exchange (601688.CH) and the Hong Kong Stock Exchange (6886.HK). HTHK currently has Type 1, Type 2, Type 4, Type 6 and Type 9 licenses and it is carrying out the following businesses: securities, futures brokerage, corporate finance and asset management.

Key Responsibilities:

  • To follow department head’s instruction and cope with company development direction.
  • To enhance client experience and improve workflow efficiency proactively.
  • To develop and maintain Retail brokerage business related projects.
  • To oversee the implementation of action plans to achieve business objectives.
  • To liaise with internal and external stakeholders for business cooperation.
  • To enhance risk control and credit monitoring.

Qualification:

  • Bachelor or above degree holder and RO license holder.
  • At least 7 years of working experience in projects, planning and client service.
  • Capable to maintain good relationship with any stakeholders.
  • Experience in managing retail brokerage is a preference.
  • Knowledge in development of new platform and workflow.
  • Self-oriented, detailed mind and with risk control awareness.
  • Good speaking and writing English, Cantonese and Putonghua.
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