• Competitive
  • Hong Kong
  • Permanent, Full time
  • Citi
  • 2018-10-16

HK - GCB O&T - Fraud Operations Analyst

HK - GCB O&T - Fraud Operations Analyst

  • Primary Location: Hong Kong SAR of PRC,Hong Kong,Hong Kong
  • Education: Bachelor's Degree
  • Schedule: Full-time
  • Shift: Day Job
  • Employee Status: Regular
  • Travel Time: No
  • Job ID: 18047625


  • Responsible for handling Fraud case investigation for all products under consumer bank
  • Support Fraud detection parameter effectiveness review
  • Credit card fraud dispute chargeback monitoring
  • Fraud loss recognition
  • Manage Fraud MIS and reporting
  • Participate in ad hoc or System Enhancement projects and UAT testing


  • University graduate with 3 years of relevant experience in fraud operations.  Fraud analytical related working experience is preferred
  • Candidate is required to have a basic knowledge of prevailing fraud trend in the market, and the modus operandi of each fraud type
  • Excellent analytical skills to make sound judgment of each case
  • Good writing skills to report case findings, assessment, conclusion
  • Good knowledge of consumer bank products, fraud threat and measures to mitigate fraud
  • Good presentation and communication skills. Ability to deal confidently with all internal & external parties
  • Capable to work under pressure / least supervision
  • Good team player with aspiration to learn and grow