• Competitive
  • Hong Kong
  • Permanent, Full time
  • Citi
  • 11 Dec 17

HK - GCB - RES Sales Operations Assistant

HK - GCB - RES Sales Operations Assistant

  • Primary Location: HK,Hong Kong,Hong Kong
  • Education: Bachelor's Degree
  • Job Function: Sales
  • Schedule: Full-time
  • Shift: Day Job
  • Employee Status: Regular
  • Travel Time: No
  • Job ID: 17074545


Description

  • Provide sales and service support to Citigold Relationship Managers in serving consolidated banking customers
  • Ensure that all service queries are resolved timely
  • Deliver superior quality service to customers and refer potential customers to Citigold Relationship Managers
  • Assist in meeting overall branch sales and service goals


Qualifications

  • University graduate with at least 1 year of customer service experience or secondary educated with at least 3 years of relevant experience
  • Good knowledge of banking products and services, operations and procedures and systems
  • Good problem solving skills
  • Proactive with good communications and interpersonal skills
  • Good command of English, Cantonese and Mandarin
  • Hold IIQE paper 1, 2, 3
  • With HKSI paper 1, 7, 8 or equivalent would be an advantage