• Competitive
  • Hong Kong
  • Permanent, Full time
  • Citi
  • 19 Feb 18

HK - Citi Commercial Bank - In Business Control Manager

HK - Citi Commercial Bank - In Business Control Manager

  • Primary Location: Hong Kong SAR of PRC,Hong Kong,Hong Kong
  • Education: Bachelor's Degree
  • Job Function: Relationship Management
  • Schedule: Full-time
  • Shift: Day Job
  • Employee Status: Regular
  • Travel Time: No
  • Job ID: 17082492


To support and assist the CCB In-Business Control Head to conduct the following duties:
  • Oversight and Training:
    • Maintain oversight over emerging and existing key risks, controls, corrective actions and enhancement initiatives on an end-to-end basis
    • Assist in providing training and raising awareness on risks and controls
  • Management of Internal Controls:
    • Supporting the design, implementation, and validation of control issues and their associated Corrective Action Plans (CAPs)
    • Evaluate, assess and validate controls through processes and tools including Manager's Control Assessment (MCA), Key Risk Control Indicators (KRCIs), Key Performance Indicators (KPIs), and other related processes
    • Report MCA results/KRCI Scorecard to country and regional CCB management
    • Engaged in the AML/KYC process to ensure Customer Acquisition Due Diligence (CADDs) are renewed timely
    • Coordinate with Business Support Unit (BSU) to minimize expired CADDs
    • Ensure that all AML alerts are disambiguated by relationship managers within defined timelines
  • Monitoring, Reporting and Escalation:
    • Proactively and promptly notify and escalate material emerging and existing issues and risks, such as control breaks, fraud events, etc. to management
    • Proactively monitor all internal and external audits, reviews and examinations relating to CCB, providing status updates to region, and promptly escalating all emerging risks, issues and at-risk reviews to management
    • Track, monitor and report CCB related issues and their associated CAPs and promptly escalating CAPs that are at risk of missing their target dates
    • Monitor outsourced functions: Oversight of service providers, including conducting of annual due diligence reviews
  • Internal and External Audits:
  • Actively involved in the preparation and coordination of internal audits and regulatory reviews and providing support with audit and examination deliverables, tracking of engagements, monitoring of issues and CAPs raised as part of the audit process, etc.
  • Work with management to improve Issues Being Addressed by Management (IBAM) and On-time Remediation (OTR) percentage and reduce Re-Open Rate (ROR)


  • Minimum 3 years in Internal Audit, Risk Management, Control Management-related role or Sales/Business Support role
  • Strong understanding of CCB Business processes and products as well as Operations and Technology
  • Up-to-date understanding of key risk and control concepts, tools and trends relating to risk identification, rating and prioritization, mitigation, and reporting
  • Risk-based thinking and analytical mindset
  • Self-starter who can work independently
  • Ability to multi-task and manage concurrent projects and deliverables