Digital Workspace Lead - Retail Banking and Wealth Management

  • Competitive
  • Hong Kong
  • Permanent, Full time
  • HSBC
  • 11 Jan 18 2018-01-11

Some careers have more impact than others.

If you’re looking for a role where you can continue to make an impression, take the next step at HSBC where your contributions will always be valued.

Retail Banking and Wealth Management serves more than 50 million customers worldwide with a complete range of banking and wealth management services to enable them to manage their finances and protect and build their financial futures. It is a global business that brings together management responsibility for Retail Banking, Wealth Management, Insurance and Asset Management with a focus on customer-centric propositions and innovative and efficient distribution channels.

We are currently seeking a high caliber professional to join our team as Digital Workspace Lead.

In this role, you will

  • Work across a number of areas including facility management, health and security, social, communication, new joiner experience, learning and development and new ways of working.
  • Manage the workplace where Digital teams are located across the Asia Pacific region
  • Continuous improvement of the workspace and communicating changes, to enable digital teams to deliver against their roadmaps and delivery plans.
  • Manage regular meetings and actions with stakeholders from key areas of the business around space planning.
  • Canvas the Asia Pacific Digital team on an ongoing basis for ideas to enhance the  Digital culture, and gather feedback following specific initiatives,
  • Improve the visibility of the impact the business is making through communications across Digital.
  • Liaise with Communication team to support coordinate and support events and messaging to develop a unified Digital culture within the office.
  • Provide active floor support and be the triage for facilities and other building issues including health and safety and security.

To be successful in this role, you should meet the following requirements

  • Previous experience in facility management and real estate is required for the role.
  • Extensive experience in providing thought leadership, and driving a complex change agenda, and an ability to challenge the status quo.
  • Strong stakeholder management skills with the ability to navigate multiple geographies and functions.
  • Ability to communicate clearly and effectively with senior executives and equally comfortable operating in the detail.
  • Understanding and interest in emerging technologies and their potential uses.
  • Experience in identifying and understanding the risks and legal issues presented by the business using new emerging technologies.
  • Creative thinker with a willingness to suggest new ideas based on own experience, colleagues experience, desktop research and introduce cross industry practices and initiatives to the bank.
  • Experience in Risk Management and control frameworks.
  • Effective written and oral communication and influencing skills.
  • Experience of working in agile environments with cross functional teams.
  • Motivated by working with a diverse workforce, from different industries and across different markets with an open mind to a variety of proposals and viewpoints.
  • Highest level of professionalism and discretion when managing direct feedback from colleagues. 
  • Chinese Mandarin, Cantonese language is a plus.

For further details and application information please visit our career site, search under reference number 0000A8VR

You’ll achieve more when you join HSBC.

www.hsbc.com/careers

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited