Digital Messaging Analyst - Retail Banking and Wealth Management Digital Messaging Analyst - Retail Banking and  …

in Hong Kong, Hong Kong, Hong Kong
Permanent, Full time
Be the first to apply
in Hong Kong, Hong Kong, Hong Kong
Permanent, Full time
Be the first to apply
Digital Messaging Analyst - Retail Banking and Wealth Management
Some careers grow faster than others. If you're looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential.

Retail Banking and Wealth Management serves millions of customers worldwide with a complete range of banking and wealth management services to enable them to manage their finances and protect and build their financial futures. It is a global business that brings together management responsibility for Retail Banking, Wealth Management, Insurance and Asset Management with a focus on customer-centric propositions and innovative and efficient distribution channels.

We are currently seeking a high caliber professional to join our team as Digital Messaging Analyst .

Principal responsibilities
  • The Digital Messaging analyst is responsible for end to end delivery of messaging across Personal Internet Banking, Mobile and Public Website platforms.
  • Understanding of the business requirements and strategies and ensure implementation plan is aligned with objectives.
  • Project management and stakeholder management across functions.
  • Understanding of the digital sales funnel and provide a point of view on most effective approaches.
  • Perform messaging performance analysis and extract learnings.
  • Capture learning and best practices and share with other teams.

  • Graduate with experience in digital analytics and targeted messaging.
  • Digital conversion rate tracking skills.
  • Experience with ecommerce retailers with smart recommendations and cross sell leveraging analytical insights.
  • Good knowledge of relevant web technologies and metric tracking tools.
  • The ability to appreciate customer and stakeholder considerations.
  • Strong written and spoken communication skills.
You'll achieve more when you join HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Company Overview

HSBC is one of the world’s largest banking and financial services organisations. We serve more than 39 million customers through four global businesses: Retail Banking and Wealth Management, Commercial Banking, Global Banking and Markets, and Global Private Banking. Our network covers 66 countries and territories in Europe, Asia, the Middle East and Africa, North America and Latin America.

We aim to be where the growth is, connecting customers to opportunities, enabling businesses to thrive and economies to prosper, and ultimately helping people to fulfil their hopes and realise their ambitions.

Whether you are looking for a first job or taking the next step in your career, we offer many ways for you to realise your ambitions. Come and work with us and you'll have opportunities to make connections all over the world and help build the bank for the future.