Digital Analyst - Retail Banking and Wealth Management Digital Analyst - Retail Banking and Wealth  …

HSBC
in Hong Kong, Hong Kong, Hong Kong
Permanent, Full time
Be the first to apply
Competitive
HSBC
in Hong Kong, Hong Kong, Hong Kong
Permanent, Full time
Be the first to apply
Competitive
HSBC
Digital Analyst - Retail Banking and Wealth Management
Some careers have more impact than others.

If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be.

Retail Banking and Wealth Management serves millions of customers worldwide with a complete range of banking and wealth management services to enable them to manage their finances and protect and build their financial futures. It is a global business that brings together management responsibility for Retail Banking, Wealth Management, Insurance and Asset Management with a focus on customer-centric propositions and innovative and efficient distribution channels.

We are currently seeking a high caliber professional to join our team as Digital Analyst.

Principal responsibilities

  • ​Perform in depth As Is To Be analysis to deliver best in class personalised, secure and elegant digital experiences.
  • Support delivery of core capabilities that are built once and deployed across Global, Region local markets.
  • Production of the Digital Analysis document set as part of User Centred Design activity in line with committed timescales and methodology, securing approval from stakeholders as required.
  • Supporting Agile Scaled delivery and DevOps development, automation, integration, testing and implementation ensuring digital deliverables meet business requirements and are fit for purpose to release to customers.
  • Contribution to the delivery of all multi channel Global Digital priorities.
  • Highly collaborative working with all other Digital and Senior Web Developer teams within HSBC Digital Solutions to co-author User Centred Design deliverables in line with appropriate methodology.
  • Indirect leadership support or coaching for less experienced team members contributing to optimized end to end process. Quality Control.
  • Adherence to Digital governance structures.
  • Identification of key risks, issues and interdependencies and providing appropriate mitigation strategies or escalating as appropriate.


Qualifications

Requirements

  • ​Graduate
  • Experience of managing a team leading business activity to support the delivery of digital change across regions or markets
  • Exceptional analytical, planning and governance skills
  • Leadership experience in customer focused organizations, in disciplines such as digital, programme or change management skills motivating and inspiring others to excel
  • Subject Matter Expertise of online and mobile channels, including technical, market place and customer considerations.
  • Strong commercial focus, ability to balance risks versus rewards and maximize cost effectiveness and profitability for the business.
  • Highly developed communication skills, both written and verbal, to explain complex or technical issues
  • Pragmatic decision making skills, with the ability to make clear judgments based on data and understand the implications.
  • Ability to lead and influence
  • Excellent negotiation and relationship management skills to satisfy a wide range of internal and external customers with conflicting priorities
  • Excellent understanding of project methodology, frameworks and best practice
  • Respectful of different cultures, working with colleagues from across all five regions North America, Latin America, Middle East, Asia Pacific and Europe

You'll achieve more when you join HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
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Company Overview

HSBC is one of the world’s largest banking and financial services organisations. We serve more than 39 million customers through four global businesses: Retail Banking and Wealth Management, Commercial Banking, Global Banking and Markets, and Global Private Banking. Our network covers 66 countries and territories in Europe, Asia, the Middle East and Africa, North America and Latin America.

We aim to be where the growth is, connecting customers to opportunities, enabling businesses to thrive and economies to prosper, and ultimately helping people to fulfil their hopes and realise their ambitions.

Whether you are looking for a first job or taking the next step in your career, we offer many ways for you to realise your ambitions. Come and work with us and you'll have opportunities to make connections all over the world and help build the bank for the future.

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