Desktop Support Associate (Trading Floor) - Global Hedge Fund Desktop Support Associate (Trading Floor) - Global  …

Aptitude Asia
in Hong Kong
Permanent, Full time
Last application, 22 Jul 21
Excellent
Aptitude Asia
in Hong Kong
Permanent, Full time
Last application, 22 Jul 21
Excellent
Posted by:
Nicky Wong • Recruiter
Posted by:
Nicky Wong
Recruiter
Our client is one of the strongest players in Hedge Funds, looking for a dedicated IT support engineer to join their team in Hong Kong.

Responsibilities:

  • Provide trading floor support to Traders, Portfolio Managers and Analysts
  • Including: installation and troubleshooting on laptops, HP desktop PCs and Servers using the Windows Operating System; Cisco routers, switches and firewalls and voice systems
  • To gain an understanding of and subsequently support a variety of in-house applications Level 1 application support for trading and real-time P&L systems, Market Data service support To build and install PCs as required, ranging from a single new user, to supplying machines for larger projects.
  • To provide users at all levels with advice and guidance as required, in accordance with company standards

Requirements:

  • Bachelor Degree in Computer Science or any related field.
  • 3-6 years working experiences; min. 2 years support experiences in trading environment.
  • Strong stakeholder management skills, customer service skills, strong communication skills 
  • Knowledge on Market Data applications (Bloomberg and Reuters) is a plus Exposure to deployment tools, and hardware and software roll-outs is a plus

To apply, please send your CV to nicky@aptitudeasia.com

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