Deputy/Assistant Business Strategy Manager (Omni Channel Management, Project / Chatbot Team) Deputy/Assistant Business Strategy Manager (Omni  …

Bank Of China (Hong Kong) Limited
in Hong Kong
Permanent, Full time
Be the first to apply
Competitive
Bank Of China (Hong Kong) Limited
in Hong Kong
Permanent, Full time
Be the first to apply
Competitive
Deputy/Assistant Business Strategy Manager (Omni Channel Management, Project / Chatbot Team)
Responsibilities:
  • Assist Business Strategy Manager to achieve responsible tasks
  • Work closely with IT and Business Managers for Omni Channel / O2O / Fintech application development initiatives
  • Analyse users initiatives and recommend best practice solutions to achieve excellent customer experience
  • Support project manager to manage project schedule, deliverables and reporting
  • Prepare documentation on user requirements, operating procedures and operating guideline
  • Develop the user acceptance test plan and test details and carry out the user acceptance test
  • Support system management as system owner
  • Conduct feasibility studies, industry benchmarking whenever necessary
Requirements:
  • Degree holder or above with major in Business Administration, e-Commerce, Information Technology or related disciplines
  • At least 1 year of experience in banking industry and e-banking development areas with exposure to project management on Personal & Corporate Banking online channels or fintech application is highly desirable
  • Be a good team player and self-motivated with strong analytical mindset
  • Great Chinese and English writing skills
  • Proficient in both spoken English and Chinese (Cantonese and Mandarin)
  • Candidates with less experience will be considered as Assistant Business Strategy Manager

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