Customer Service Officer

  • Competitive
  • Hong Kong Hong Kong Hong Kong HK
  • Permanent, Full time
  • GF Holdings (Hong Kong) Corporation Limited
  • 13 Apr 18 2018-04-13

GF Holdings (Hong Kong) Corporation Limited is a wholly-owned subsidiary set up in Hong Kong by GF Securities Co., Limited, responsible for managing and planning the business of all Hong Kong based wholly-owned subsidiaries of GF Securities.

Customer Service Officer

We are looking for someone who can work with a team, and interested to develop his/ her career in the financial industry. We will provide on-the-job training to candidate with less experience:


  • Perform account opening and document checking according to internal guidelines and ensure full compliance in of rules and regulations
  • Design and implement operational procedures complied with internal guidelines and relevant regulatory requirements
  • Handle clients on-boarding related matters
  • Handle customer enquiries by phone, email or face-to-face etc.
  • Perform other ad-hoc projects as assigned by team supervisor


  • Degree holder in any Business related discipline
  • Qualified to be registered as a licensed person (Type 1) under SFC in dealing securities is an advantage
  • Experienced in banking & finance industry is an advantage
  • Knowledge on client on boarding is an advantage
  • Good communication skill
  • Good command of English and Chinese, fluency in Putonghua is preferred
  • Detail-oriented, proactive, patient and responsible
  • Proficient in MS Word, Excel and PowerPoint

We offer attractive remuneration package and fringe benefits to the right candidate. Interested applicants please send detailed resume stating present & expected salaries and date of availability to Human Resources Department (i) email:; OR (ii) by clicking "Apply".

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