• To be confirmed
  • Hong Kong
  • Permanent, Full time
  • OCBC Wing Hang Bank Limited
  • 2019-02-19

Customer Service Manager

  • Full time
  • Hong Kong
  • 19 Feb 19

Customer Service Manager


  • Promote full range of retail products to customers
  • Solicit new businesses and maintain long-term relationship with customers
  • Provide quality services to customers and satisfy their changing financial needs



  • University degree in any disciplines, preferably major in Business, Finance or Marketing
  • Minimum 8 years’ banking experience in selling investment, insurance and various retail products
  • Pass in HKSI and IIQE Licensing Examinations
  • Excellent customer service and interpersonal skills
  • Strong self-motivation and ability to work under pressure
  • Proficiency in both written and spoken English, Chinese and Putonghua


(Candidate with less experience may be considered for the post of Assistant Customer Service Manager)