Client Services Representative - Corporate Banking

  • 25-40K
  • Hong Kong
  • Permanent, Full time
  • Atlas Global Search
  • 11 Dec 17 2017-12-11

A top tier Corporate and Investment Bank seeks a Client Services Representative. You will work alongside with the relationship managers to support the client administration process and provide excellent client service.

In this role you will:

  • Manage first level escalation for clients to resolve operational issues
  • Monitor the performance of service against the service level agreements, operating procedures.
  • Manage the client onboarding process  by completing KYC / AML documentation by liaising with internal and external stakeholders
  • Attend client meetings to provide input for performance reviews
  • Organize administrative support for the relationship managers
  • Engage in projects related to operational control framework

 

You should have:

  • 3+ years of experience in a client service / sales support / client administration role
  • Solid experience in corporate banking
  • Good knowledge of the operational procedures such as loan drawdown, cash transaction & payment.
  • Knowledge of corporate client onboarding process
  • Excellent communication and interpersonal skills
  • Holder of HKSFC Type 1, 7&8 license

 

Why apply:

  • Opportunity to develop into Relationship Manager
  • Excellent training platform working alongside relationship managers
  • Top-tier investment bank
  • Rapidly growing and expanding team