Client Services Manager, Operations, AVP/VP - Investment Bank Client Services Manager, Operations, AVP/VP -  …

Aptitude Asia
in Hong Kong
Permanent, Full time
Last application, 22 Jun 21
Market competitive
Aptitude Asia
in Hong Kong
Permanent, Full time
Last application, 22 Jun 21
Market competitive
Posted by:
Donna Kwan • Recruiter
Posted by:
Donna Kwan
Recruiter
Our client is a European investment bank, who's looking to expand their Client Services team.

Responsibility: 

  • Be the key contact point of clients, establish rapport with internal and external clients for daily trade queries
  • Respond to client on any trade queries, clarification on terms of trade assist on the product life cycle management, solve trade exceptions, explain executions flows, clearing and margin processe
  • Manage front-to-end issuance process on listed products
  • Ensure that client trades settle on time and handle any client related settlement exceptions 
  • Partner with front office to pitch clients on new business offering

Qualifications:   

  • University Graduate  (Mathematics, Finance or Science background preferred)
  • 3 - 4 years experiences in an investment banking environment, preferably middle office experience or similar in a derivatives client service role
  • Strong proficiency in MS Office, knowledge of VBA / SQL would be an asset   
  • Kwnoledge in listed derivatives products is essential
  • Strong client focus, communication and interpersonal skills, attention to details, solid business acumen  
  • Excellent organizational skills; ability to multi-task in a high pressure environment  
  • Possesses mindset for continuous improvements in processes & controls

To apply, please send your resume to Donna (donna@aptitudeasia.com)

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