Client Services Manager Assistant Client Services Manager Assistant …

Bank Of China (Hong Kong) Limited
in Hong Kong, Hong Kong, Hong Kong
Permanent, Full time
Be the first to apply
Competitive
Bank Of China (Hong Kong) Limited
in Hong Kong, Hong Kong, Hong Kong
Permanent, Full time
Be the first to apply
Competitive
Client Services Manager Assistant
Responsibilities:
  • Act as the assistant of Client Services Manager by providing support in the aspects of customer relationship management, system operation, clerical and information preparation, transaction execution, filing and back-end support
  • Assist in making appointments with customers, handling customers' transaction instructions and post-sales follow-ups, providing clerical and back-end support
  • Attending to general client queries; liaise with internal and external parties to fulfill client requests and administrative follow-up
  • Assist in customer analysis, check the MIS reports and systems regularly
  • Manage the use of internal resources of the team, e.g. ensuring the normal operation of equipment, promptly handling of incoming fax, managing the IDD and fax to overseas, etc
Requirements:
  • Degree holder with major in Finance or related discipline
  • At least 1year relevant experience in private banking and customer service
  • Familiar with investment products in private banking field
  • Independent, excellent analytical, time management and interpersonal skills
  • Good communication and customer relationship management skills
  • Good command of both verbal and written English and Chinese
  • Putonghua is an advantage
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