Client Service Representative - Global Custody Client Service Representative - Global Custody …

Salt Search Pte Ltd
in Hong Kong, Hong Kong, Hong Kong
Contract, Full time
Last application, 02 Jul 20
Salt Search Pte Ltd
in Hong Kong, Hong Kong, Hong Kong
Contract, Full time
Last application, 02 Jul 20
Great opportunity to be a part of the Client Service wing of a global investment bank! If you are... *based in Hong Kong (VERY IMPORTANT) *are knowledgeable in Settlements and Custody *open to a contract job; You might be a good fit!


A global investment bank and financial services giant is looking for an experienced client service representative with in-depth knowledge and experience in Settlements and Global Custody! 


The ideal candidate: 

- Someone with relevant experience in resolving client issues and handling exceptions. 

- Self-motivated and driven to work independently yet efficiently!  

- Confident to liaise effectively between cross-regional and local internal desks such as trade, sales and technology; and also external counterparties.  

Can you do this?

 - Provide operation and client service support to ensure client's queries are handled in an appropriate and timely manner

- Work efficiently between Global Custody and Prime Brokerage team. 

- Coordinate with EMEA/US teams for successful onboarding of new clients, "Know your Client" for new accounts or even a new product set up. 

- Manage client portfolios individually. Be the single point of contact and be solely responsible for it!  

- Work smart and ensure a high level of Straight Through Processing (STP). 

- Write and speak in English fluently. 

Do you have these?

- Minimum 2 years of experience in operations. If facing clients is your forte then plus 10!  

- Understanding of Market Ops Trade lifecycle with ideally a focus on Settlements, Corp Actions.

- Solid knowledge of the industry rules and regulations and well as awareness of the benchmark practices. 

What do you get? 

- Excellent opportunity to be an essential part of the global financial giant! 

- Work for a client who is market famous for their exceptional employee care. 

- Be a part of a dynamic team and hone your skills!