Client Service Representative

  • Not Specified
  • Hong Kong Hong Kong Hong Kong HK
  • Contract, Full time
  • Randstad Sourceright Singapore
  • 11 Apr 18 2018-04-11

Company Description   Join an American MNC, which provides Private Banking, Asset Management, Treasury & Security Services, Private Wealth Management services and is one of the largest banks in the United States with a history dating back over 200 years. American multinational banking and financial

Company Description
 
Join an American MNC, which provides Private Banking, Asset Management, Treasury & Security Services, Private Wealth Management services and is one of the largest banks in the United States with a history dating back over 200 years. American multinational banking and financial services holding company with almost 240,000 employees in 60 countries
 
Job Responsibilities

  • Liaise with the operational teams to resolve any queries on client instructions and dealing related activities
  • Handle client onboarding and account maintenance with internal parties to ensure compliance with internal and regulatory requirements
  • Maintain the contact management tool (CRM) logging clients’ activities
  • Compile client regular reports and internal senior management reports
  • Participate in ad-hoc projects and initiatives as assigned
  • Provide administrative support to the team
Requirements
  • Bachelor Degree in Banking & Finance, Business or equivalent 
  • At least 1 to 2 years of relevant working experience in the banking and finance industry
  • Strong interpersonal and communication skills
  • Self-starter who is adaptive, fast-learning, responsive, extremely well-organized, detail-oriented and committed to accuracy
  • Ability to work independently and meet strict deadlines
  • Stakeholder management skills, with strong communication and written skills
  • Proficient in MS Office Suite (Word, Excel, PowerPoint and Outlook)