Optimizing/redefining and maintaining scalable processes across APAC for Client Solutions, Platform Operations, Business Development, and Solutions teams.
Identify and escalate pain points in workflows and technology.
Delivering communication and training for process improvements and driving the implementation and adoption of process best practices.
Analyzing operating data to identify opportunities and develop process improvements and action plans.
Monitoring and measuring the impact of process changes and developing and recommending enhancements or course corrections as necessary.
Being the key interface between Business Units, Client Solutions, Platform Operations, Business Development and Solutions teams for all operational processes, technology and collaboration.
Undergraduate degree or higher from a top tier university
Excellent academic track record including 2:1 or above at university
At least 5 years professional experience, ideally in Big 4 as Advisory or Consulting firms
Superior communication, problem solving, and interpersonal skills
Strong stakeholder skills and ability to influence
Growth mindset with a relentless drive to constantly evolve and improve
Desire to problem solve and improve upon inefficient processes and workflows
*Requires to travel after Covid