Business Analytics And Planning Manager Business Analytics And Planning Manager …

WallStone Partners & Company Limited
in Hong Kong
Permanent, Full time
Last application, 10 May 21
Fixed Salary and Negotiable
WallStone Partners & Company Limited
in Hong Kong
Permanent, Full time
Last application, 10 May 21
Fixed Salary and Negotiable
Posted by:
Queenie Tsang • Recruiter
Posted by:
Queenie Tsang
Recruiter
Our client, a famous banking group would like to hire an experienced candidate to join their team as a Business Analytics And Planning Manager

Responsibilities

  • Formulate effective strategies / business plan to achieve the desired business goals of the department
  • Lead and drive new initiatives / projects including process streamlining, system enhancement and service migration to improve operational efficiencies and cope with business needs
  • Conduct quantitative and qualitative analysis on service and sales performance to provide business insight to management
  • Ensure all new initiatives align with bank values and strategies to deliver service excellence to internal and external customers while comply with the internal control standards, group compliance policy and external regulatory requirements

 

Qualifications

 

Requirements:

  • University degree in Business Administration, Finance or related disciplines
  • Minimum 5 years' experience in banking industry, with knowledge in call centre operations and project management preferred
  • Strong analytical, presentation and interpersonal skills
  • Great sense of leadership, ownership and servicing mindset
  • Excellent command of written and spoken English, Cantonese and Mandarin
  • High level of customer centricity mindset with dedication to deliver exceptional quality services for customers
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