Business Analyst RPA (Blueprism)

  • Competitive
  • Hong Kong
  • Permanent, Full time
  • Keyteo Consulting
  • 21 May 19

KEYTEO, a French IT Consulting group based in Hong Kong is currently hiring a new permanent Consultant to join its team as Business Analyst. He/She will work on a RPA project at an insurance company with Blueprism.

Job responsibilities: 

- Manage business requirements gathering, analysis and documentation. Bridge business users and IT teams to ensure business requirements well address business needs and validate technical solution and/or processes fulfilling business needs
- Develop automation workflows based on business requirements and designs
- Work closely with business users and IT team to drive user testing exercise includes UAT preparation such as test scenario, test plan, test cases Perform pre-UAT QC cycles and manage UAT exercises
- Deploy automation workflows and monitor BAU activities to ensure new automation workflows are operating as expected. Provide technical support and solutions for any issues that occur during BAU activities.
- Support impact option analysis to address issues, risks, dependencies and changes requests etc. for Sponsor/Management decision
- Act as an agent between business users and technical teams to ensure delivery of effective solutions to meet business needs
- Be Center of Excellence (COE) to conduct train-the-trainer to project team members/business users and Change - Delivery team to ensure key business knowledge are well documented and leveraged amongst the Organization

In a “Project Manager” capacity:
- Manage end to end delivery of projects/change initiatives in accordance with the Project Governance, Methodologies and Framework
- Facilitate Sponsor/Management to define business case, quality measurement plan and benefit realization plan (e.g. objectives, benefits, quality criteria, key success factors etc.),
- Develop and manage Project Management Plan (including scopes, timeline, resources, costs, risk and issues, interdependencies, assumptions etc.)
- Develop and manage project communication, change management and stakeholder engagement plans
- Identify and formulate solution to address issues, risks, dependencies and change requests etc. that require escalation to Sponsor/Management decision
- Develop and implement project governance structure e.g. Steering Committees, project team, escalation point etc.
- Identify and agree end to end roles & responsibilities for coordinating various workstreams to achieve defined outcomes
- Conduct project closure after project launch to document lesson learnt and agree BAU handover

Job Requirements: 

- Desired business or relevant tertiary education qualifications
- More than 5 years of hands-on experience in business analysis with some project management exposure in insurance/financial industry
- 2 or more years of RPA project experience; hands-on RPA development experience is highly preferable
- Experience and certification in Blueprism is highly preferable
- Must be fluent in spoken and written English and Cantonese
- Proven track record in hands-on end-to-end scoping, feasibility study, business analysis, QA & testing under multinational, complex and matrix organizational environment
- Ability to work independently in high pressured, timeline driven environment
- Good communication, presentation and influencing skills
- Strong analytic, problem solving, planning & implementation skills
- Energetic with “can-do” attitude