Business Analyst (Payment System)
- Indepth experience in Payment processes, cross boarder payment operation, exotic currency processing such as IDR, KRW, etc.
- Good exposure in managing the expectation and communication between different business departments and IT.
- Skilful in managing organization changes. Communicate and persuade with different stake holders the benefit of changes. As part of the program, organization changes will happen hence the new operation processes and be inline with the technology implemented.
- Exposure to Artificial Intelligence and Machine Learning would be an advantage. The program will leverage AI and ML (not RPA) heavily to automate the current process. POC has been done. They are in the process to implement the solution that POC demonstrated.
- Act as the point of contact for all Payment services related activities
- Coordinate with SMEs and other stakeholders on several aspects including process design
- Prepare IR, CR and other documents for changes across different systems
- Own the change process and testing
- Coordinate the preparation of the operational manual
- Good command of English
- 10+ years experience