Business Analyst (IT)
Responsibilities:
Analyze organization wide business processes and identify possible system enhancements
• Design and further develop current systems used by functional departments
• Prepare project documentation (schedule, UAT document, etc.), trainings materials and SOPs.
• Work closely with external software vendors to ensure smooth software development, implementation and maintenance
• Ensure all agreed deliverables are delivered in a timely manner and to an optimal level of quality
• Provide a first line of support to users
• Identify and resolve technical issues
Requirement:
• 2 - 10 years' experience as a Business Analyst, preferably in the sourcing retail or logistics industry
• Bachelor's degree holder, preferably IT- based
• Advanced Microsoft Office (especially Excel and Visio) and other BPM Software skills
• A firm understanding of software development methodologies
• Good organization, interpersonal skills and communication skills
• Self-motivated, analytical-mind and excellent problem-solving skills
• Fluency in English is a must
• An excellent command of Cantonese, Mandarin is also preferential
