Business Analyst - Insurance / AI / 40k - 55k

Key Responsibilities

• Requirements Elicitation: Gather, analyze, and document business needs, user stories, and functional specifications from stakeholders across underwriting, claims, and policy servicing.
• System & Process Optimization: Evaluate core life insurance platforms, map workflows, and identify gaps or digital enhancement opportunities.
• Cross-Functional Liaison: Act as the primary communication bridge between business users, technical development teams, and external vendors.
• Testing & Quality Assurance: Coordinate or support User Acceptance Testing (UAT), manage defects, and verify system outputs against baseline business rules.
• Change Management: Guide operational readiness, user training, and post-implementation support.

Core Qualifications

• Education: Bachelor's degree in Business Administration, Computer Science, or Information Systems.
• Experience: 2 to 5+ years of business analysis experience within the life insurance or financial services sector.
• Domain Knowledge: Understanding of the insurance product lifecycle.
• Technical Skills: Familiarity with Agile and Waterfall methodologies, data analysis tools (SQL, Excel, Power BI), and requirement platforms (JIRA, Confluence).
• Soft Skills: Exceptional problem-solving capabilities and stakeholder management, often requiring bilingual fluency (e.g., English and Cantonese) in regional hubs.

Please reach out to German Cham at german.cham@connectedgroup.com for more information.

Business Analyst - Insurance / AI / 40k - 55k