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Public Bank Berhad

Business Analyst

Public Bank (Hong Kong) Limited Hong Kong
Posted 2 days ago In-Office Job Permanent Negotiable

Responsibilities:

  • To collect and deliver user requirements that best meet business needs. Properly document all the requirements and act as a bridge between IT and user departments.
  • To have a good understanding of operation flow, process flow, journey maps, etc. that can facilitate the re-engineering of customer journey or user workflow
  • To create a detailed business analysis, outlining problems, opportunities and solutions for a business and workflow automation
  • To liaise with relevant channel teams, technology teams, digital teams, legal, risk and compliance teams, to document design options and recommendations
  • To participate in all phases of the Software Development Life Cycle (SDLC) and perform user acceptance testing

Requirements:

  • Degree holder in Business Administration, Computer Science, Information Technology or other related disciplines;
  • 2-3 years of experience in business analysis, experience in banking industry is preferred.
  • Ability to build strong relationships with stakeholders based on a good understanding of their workflow and the services they require to meet those objectives.
  • Good team player, open-minded and keen to learn.
  • Ability to think innovatively to find creative solutions, with a proactive approach to problem solving
  • Strong written and communication skills in English and Cantonese
ABOUT COMPANY
Kuala Lumpur, Malaysia
Retail Banking
In 1966, the late Tan Sri Dato’ Sri Dr. Teh Hong Piow founded Public Bank with the vision of growing Public Bank to be a ‘bank for the public’ serving...
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