- Hong Kong
- Permanent, Full time
- Dah Sing Financial Group
- 21 Apr 19
You will be responsible for supporting authorization services in credit card department and maintaining a smooth 7 x 24 hours services hotlines to cardholders, merchants and acquiring banks.
• Supervise and provide coaching to authorizer
• Support hotlines services to cardholder, merchants and acquiring Banks
• Support daily authorization services and fraud monitoring
• Assist in user acceptance tests or system enhancement projects when required
• Degree holder with minimum 3 years credit card authorization experience / Secondary educated with at least 5 years working experience in customer services
• With excellent service manner
• Mature and able to work independently and under pressure
• Willing to work in shift duty (7 x 24 hours)
• Good command of spoken and written English and Chinese
Candidate with more experience will be considered as Senior Authorization Officer.
Please note that only shortlisted candidates will be notified.