Authorization Officer

  • Competitive
  • Hong Kong
  • Permanent, Full time
  • Dah Sing Financial Group
  • 21 Apr 19

Authorization Officer

You will be responsible for supporting authorization services in credit card department and maintaining a smooth 7 x 24 hours services hotlines to cardholders, merchants and acquiring banks.

Responsibilities:

• Supervise and provide coaching to authorizer

• Support hotlines services to cardholder, merchants and acquiring Banks

• Support daily authorization services and fraud monitoring

• Assist in user acceptance tests or system enhancement projects when required

Requirements:

• Degree holder with minimum 3 years credit card authorization experience / Secondary educated with at least 5 years working experience in customer services

• With excellent service manner

• Mature and able to work independently and under pressure

• Willing to work in shift duty (7 x 24 hours)

• Good command of spoken and written English and Chinese

Candidate with more experience will be considered as Senior Authorization Officer.

Please note that only shortlisted candidates will be notified.