Associate / Senior Associate - Implementation Manager (Client On-Boarding) Associate / Senior Associate - Implementation  …

in Hong Kong
Permanent, Full time
Last application, 17 Sep 21
420,000 to 660,000
in Hong Kong
Permanent, Full time
Last application, 17 Sep 21
420,000 to 660,000
Come join our APAC Client On-boarding team! Lead the implementation process for Enfusion clients including project planning, requirements gathering, workflow review, product setup, UAT and client go-live. Engage with our buy-side clients including traders, portfolio managers and operational users throughout the project lifecycle and coordinate with internal Enfusion teams for data migration, product enhancements and custom reporting. Build a strong product knowledge, manage a positive relationship with our clients, understand and apply project methodologies and risk management processes, create reports etc. Learn more here:

What You Will Do:

  • Manage new client implementations and serve as the first point of contact for new clients regarding platform customization, Q&A and workflow consulting.
  • Consult with client to match their current and desired business processes with Enfusion software and services solutions.
  • Engage senior client and internal stakeholders to review project progress and task-level status.
  • Liaise with internal production team to support Data migration, Interfaces, troubleshoot P&L and accounting issues.
  • Facilitate the setup of various components Enfusion software such as Funds, Brokers, Trade Commissions, Market Environment, GL accounts, etc. based on unique client requirements.
  • Facilitate the setup of custom Position, Trade and Accounting reporting requirements.
  • Identify opportunities for process improvement and documentation in the Implementation workflow and other internal processes.

Who We Need:

  • Minimum 2 years of experience in the hedge fund or alternative asset management industry, including front, middle, and back office workflows.
  • Bachelors’ degree or higher in an applicable field of study.
  • A client-service mentality and collaborative work style.
  • Strong client-facing communication and analytical skills are paramount.
  • Solid project management / milestone / dependency tracking experience with an ability to identify and escalate project risks.
  • Thorough knowledge of a wide range of both listed and OTC financial products.
  • Experience with commercial Order Management, Portfolio Management and Investment Record keeping software
  • Understanding of software development and product development lifecycles.
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