Associate Director, Impact Specialist
Bring your career aspirations to life with AIA!
Responsible for maximising the sales of AIA products and services through multiple distribution / sales channels to meet individual / team quotas and AIA business objectives
- Deliver projects across the channels in the BU - by leading, coordinating and managing the impact teams with the Workstream leads, and sharing the delivery responsibility with the channel workstream leads.
- Contribute to the solution hypothesis and design with the Workstream leads, DIO and the BU leaders.
- Coordinate with the Workstream leads, DIO teams, DIO PMO, for resource allocations and sprint designs for the formation of the impact teams.
- Single point of contact for Workstream leads to interact with DIO SMEs and the PMO teams for the impact team resource allocation and redeployment.
- Establish root cause analysis and identify key problem statements for each L2-4 impact projects.
- Utilise subject matter expertise to evaluate and identify best solutions design for each impact project alongside with distribution workstream leads.
- Introduce and foster a customer-centric environment across all impact projects
- Implement, deliver and operationalise solution design with business unit leads.
- Collaborate with distribution impact team SMEs to optimise the design, build and execute best in class solution for each initiative and deliverables of engagement.
- Monitor and report project milestone, status and measurable KPIs for the engagement in the agreed regular basis to SteerCo/Local ExCo.
- Provide practical advice and establish regimes to business unit leads to ensure consistent follow through post project phase.
- Work on Build, Transfer and Operate model to support LBU in their overall business capabilities.
- Develop together with the workstream lead the Ascend 200 playbooks.
- Partner with senior management team on local distribution strategies development and implementation.
- Ensure localized framework in place to enable distribution initiatives are aligned with Group Distribution strategies.
- Bachelor's degree in marketing or a related field
- 8+ years relevant distribution experience in Insurance / Financial Industry.
- Track records in sales, profit, sales management and business development.
- Proven experience in managing large scale, transformation programs with adherence to cross market efficiency and scalability to drive incremental revenue or lower operational costs
- Highly detail oriented with the ability to manage multiple streams of work at the same time
- Ability to work in a fast paced, start-up environment, dealing with ambiguity and conflicting requirements.
Build a career with us as we help our customers and the community live healthier, longer, better lives.
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