Assistant Supervisor, EB Underwriting
FWD spans Hong Kong & Macau, Thailand, Indonesia, the Philippines, Singapore, Vietnam, Japan and Malaysia. In Hong Kong, FWD offers life and medical insurance, general insurance, employee benefits, and financial planning. FWD is focused on creating fresh customer experiences, with easy-to-understand products, supported by digital technology. Through this customer-led approach, FWD aims to become a leading pan-Asian insurer that changes the way people feel about insurance.
FWD is the insurance business of investment group, Pacific Century Group. The life insurance and general insurance operating entities have been assigned strong financial strength ratings by international rating agencies. While FWD Life Insurance Company (Bermuda) Limited (Incorporated in Bermuda with limited liability) has been affirmed 'A3' by Moody's and 'A' by Fitch, FWD General Insurance Company Limited has also received 'A' rating from Fitch, all with a stable outlook.
In Hong Kong & Macau, FWD has been providing quality services to around 504,000 customers with over 730 staff.
If you are looking for a company where can fuel your inspiration and cultivate your expertise, join us on our exciting journey.
This role is to support the business growth of health insurance, facilitate the policy admin team to maintain a robust daily operation, assist in the growth of new business and business retention, deliver effective solutions to meet differentiated needs of customers, build strong partnership and sustainable business momentum.
-issue policies and endorsement timely with high quality standard
-Handle policy services requests within service turnaround time
-Handle enquiries of internal and external customers
-Follow up premium payment and relevant enquiries
-Handle other ad hoc assignments as assigned by Supervisor
-Post-Secondary Education or above
-2 years of working experience in policy administration of employee benefit
-Proficiency in using PC and MS office tools
-Good command of spoken and written English and Chinese, proficiency in Mandarin is an advantage
-Well-organized, self-motivated and detail-minded
-Able to deliver on committed actions and deadlines and work under pressure
We offer 5-day work, 20-22 days annual leaves, excellent learning & development opportunities and an attractive package to the right candidate.
Information collected will be treated in strict confidence and used solely for recruitment purpose. The company will retain all applications no longer than 24 months of which will be destroyed thereafter. When there are vacancies in any of our subsidiaries, holding companies, associated or affiliated companies of, or companies controlled by, or under common control with the Company during that period, we may transfer your application to them for consideration of employment. We are an equal opportunity employer. We do not discriminate on the basis of race, sex, disability or family status in employment process.