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Assistant Payment Manager, Cash Ops

Standard Chartered Bank Hong Kong
Posted 4 days ago Permanent Competitive
Assistant Payment Manager, Cash Ops
The Role Responsibilities
  • To ensure the maintenance of quality standards and delivery requirements of the payment transactions processed by the team members.
  • Review and approve transactions according to delegated authority.
  • Maintain delivery standards - in terms of accuracy / error rates, timeliness and throughput - as established by the Service level Agreement.
  • Enforce proper control to ensure operations are in compliance with the established audit and security procedures.
  • Contribute to increased efficiency by identifying opportunities for improvement of workflows and operating guidelines.
  • Improve staff quality by developing, in conjunction with the team, leader, staff training, job rotation and job enrichment program.
  • Supervise and provide guidance to the team in performing daily activities under the role of payment processing including but not limit to AML monitoring.
Regulatory & Business Conduct
  • Display exemplary conduct and live by the Group's Values and Code of Conduct.
  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
  • Lead the Cash Management Services to achieve the outcomes set out in the Bank's Conduct Principles. Fair Outcomes for Clients, Effective Financial Markets, Financial Crime Compliance, The Right Environment.
  • Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key Stakeholders
  • Internal Departments
Our Ideal Candidate
  • Sound knowledge of banking law and practices.
  • Experience in payment operations and customer service.
  • In - depth knowledge of local and international payment methods and settlement arrangements.
  • A thorough understanding of SWIFT.
  • Sound knowledge of foreign exchange, Agency Arrangement and relevant banking regulations.
  • Knowledge of the business practice and standards of the Overseas Group offices and correspondents.
  • Thorough understanding of the functionality of the payment systems.
  • Good interpersonal skills. Ability to maintain a good professional relationship with external and internal contacts.
Role Specific Technical Competencies
  • Skills Review and approve transactions according to delegated authority.
  • Enforce proper control to ensure operations are in compliance with the established audit and security procedures.
  • Contribute to increased efficiency by identifying opportunities for improvement of workflows and operating guidelines.
  • Maintain delivery standards - in terms of accuracy / error rates, timeliness and throughput - as established by the Service level Agreement.
About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:
  • Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
  • Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
  • Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term
In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
  • Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations
  • Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum
  • Flexible working options based around home and office locations, with flexible working patterns
  • Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
  • A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning
  • Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.
Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.
Visit our careers website www.sc.com/careers
Job ID  2200031227
ABOUT COMPANY
London, United Kingdom
85000 Employees Corporate Banking
We’re an international bank, nimble enough to act, big enough for impact. For more than 160 years, we’ve worked to make a positive difference for our ...
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