Assistant Officer, Customer Service Center Assistant Officer, Customer Service Center …

Prudential Hong Kong Limited
in Hong Kong, Hong Kong, Hong Kong
Permanent, Full time
Be the first to apply
Competitive
Prudential Hong Kong Limited
in Hong Kong, Hong Kong, Hong Kong
Permanent, Full time
Be the first to apply
Competitive
Assistant Officer, Customer Service Center
At Prudential, we understand that success comes from the talent and commitment of our people. Together, we have a shared vision in securing the future of our customers and our communities. We strive to build a business that you can shape, an inclusive workplace where everyone's ideas are valued and a culture where we can thrive together. Our people stay connected and tuned in to what's happening around us, keeping us ahead of the curve. While focused on the long-term, we look to the future to bring growth, development and benefit to everyone whose lives we touch.

Provide and process information in response to customers' enquiries, concerns and requests in day-to-day counter operation effectively and efficiently.

Job responsibilities:

  • Provide and process information by referring to operation systems, guidelines and applications in response to customers' enquiries, concerns and requests about insurance products and services
  • Respond to customer feedback in a timely and professional manner to enhance customers' satisfaction


Job requirements:

  • Form 5 or above, with LOMA 280 & 290 preferred
  • 3 years of experience in Customer Service Operations / client facing experience
  • Good written/spoken English/Chinese (Including Mandarin)
  • Good analytical and problem solving skills
  • Able and enjoy to work with people of diverse backgrounds with strong interpersonal skills
Close
Loading...