Assistant Manager, SME and Project Implementation - HSBC Life Assistant Manager, SME and Project Implementation  …

in Hong Kong
Permanent, Full time
Be the first to apply
Not Specified
in Hong Kong
Permanent, Full time
Be the first to apply
Not Specified
Assistant Manager, SME and Project Implementation - HSBC Life

The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), we’re leveraging our digital capabilities to ensure we can continue to recruit top talent at HSBC.  As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey.  If so, one of our  Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have.

Some careers grow faster than others. 

If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Join our fast-growing wealth management teams in Asia.

HSBC Life is a world-class institution where you can specialise in Insurance but enjoy the advantages that come with being part of a leading global international bank. Insurance is about people, and the promises they make. At HSBC Life we help deliver on these promises by providing a wide variety of life insurance products and services to our clients throughout the Asia-Pacific region. 

Our employees enjoy a dynamic and innovative workplace and a world of opportunities to develop their careers in a high-profile growing business segment. We empower our team of high-performing individuals to build skills and explore new experiences to realise the full potential of being part of HSBC. 

Together we pursue efficient ways of working. We harness the latest data and technology solutions to achieve meaningful outcomes for our clients. The protection we offer creates broad and lasting impact, helping clients to be healthier, more productive and more confident in their futures.

We are currently seeking a high calibre professional to join our team as Assistant Manager, SME and Project Implementation, HSBC Life.

Principal responsibilities

  • The jobholder will assist the manager in the implementation of planned or ad hoc projects and will be assigned to represent the operation department in the development projects or other specific projects
  • The jobholder will assist the manager and be assigned with projects of moderately complex/complex and large in scale
  • The timely and comprehensive production of Business and User Requirements
  • The timely and comprehensive review and acceptance of Functional Specification documents, which constitute binding contracts of service deliverables from Software Delivery, Insurance Asia Pacific
  • Ensure the operation relevant test scenarios are covered of new system functionality and the successful launch of such into live production
  • The timely delivery of system training to Operations team for new system functionality before system launch
  • Provide guidance to less experienced Business Analysts and perform quality control on their deliverables
  • Provide guidance at Business and User Requirements preparation, Functional design and user testing
  • Review the accuracy and completeness of the Business and User Requirements, user testing and user training materials to achieve quality deliverables
  • Quality check on data query to ensure accuracy of the system information extracted for management information purpose or business statistic review
  • The jobholder will also be assigned to take part in event conceptualization, managing and coordinating with relevant parties to ensure department events and activities are delivered on time, within budget and with high execution standards


  • Solid experience in life operation administration or business analysis, with hands on supervisory or managerial level within life insurance industry
  • Strong planning, analytical, problem-solving and organizational skills
  • Good technical and product knowledge in Insurance
  • Initiative, self-d
    riven , good inter-personal skill, negotiating and influencing skills
  • Good communication and writing skills in English and Chinese

You’ll achieve more when you join HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

Issued by The Hongkong and Shanghai Banking Corporation Limited. 


Company Overview

HSBC is one of the world’s largest banking and financial services organisations. Our global businesses serve more than 40 million customers worldwide through three global businesses: Wealth and Personal Banking, Commercial Banking, Global Banking & Markets. Our network covers 64 countries and territories in Europe, Asia, the Middle East and Africa, North America and Latin America.

We aim to be where the growth is, connecting customers to opportunities, enabling businesses to thrive and economies to prosper, and ultimately helping people to fulfil their hopes and realise their ambitions.

Whether you are looking for a first job or taking the next step in your career, we offer many ways for you to achieve your ambitions. Come and work with us and you'll have opportunities to build connections with colleagues and customers worldwide and help build the bank for the future.

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