Assistant Manager, Business Continuity Management & Administration Assistant Manager, Business Continuity Management  …

AIA International Limited.
in Hong Kong, Hong Kong, Hong Kong
Permanent, Full time
Last application, 16 Jul 20
Competitive
AIA International Limited.
in Hong Kong, Hong Kong, Hong Kong
Permanent, Full time
Last application, 16 Jul 20
Competitive
Assistant Manager, Business Continuity Management & Administration
Bring your career aspirations to life with AIA!
Summary:

- Ensure an effective Business Continuity Management (BCM) and Incident Management (IM) governance framework that is consistent with regulatory requirements and industry best practices/standards is developed, maintained and adhered to the Company.
- Monitor the operations under various functions of Office Administration to support Corporate Solutions business with the objectives of providing quality services.

Roles and Responsibilities:

Business Continuity Management (BCP), Incident Management (IM) and Pandemic Plan
  • Conduct and manage Business Impact Analysis and risk assessments
  • Identify opportunities for strategic improvement or mitigation of business interruption and other risks caused by business, regulatory, or industry-specific change initiatives
  • Identify potential business interruptions, develop safeguards against these interruptions, and implement recovery procedures in the event of a business interruption
  • Provide support during emergencies, incidents or crises that require the activation of continuity plans
  • Manage the emergency communications system and ensure that all staff are appropriately covered by this system. Conduct regular testing to validate the effectiveness of this system
  • Provide subject matter expertise to different business functions and facility projects ensuring high availability, appropriate risk mitigation, and recoverability that conforms to business needs
  • Conduct regular review of BCP, IM and Pandemic Plan
  • Set up/maintenance of BCP alternate site and conduct regular BC drill
  • Drive the efficiency and effectiveness of the incident management process
Operation Monitoring
  • Monitor the daily operations to support Corporate Solutions business in compliance with internal & external benchmark and guidelines
  • Revamp and update procedures in order to improve work efficiency
  • Manage the resources in the team to ensure the effectiveness of resources allocation
  • Monitor the service provided by appointed supplier and periodically review the service level to ensure the service is being delivered in the manner expected
  • Perform other responsibilities and duties periodically assigned by supervisor in order to meet operational and/or other requirements
  • Support the delivery of better value and greater efficiency through the identification and elimination of unnecessary complexity and identification of better ways of working
  • Monitor the service provided by appointed supplier and periodically review the service level to ensure the service is being delivered in the manner expected

Minimum Job Requirements:
  • University degree in Business Administration, Risk Management or relevant discipline
  • Minimum 5 years of relevant experience come from Financial Services Industry
  • Knowledge in Business Continuity Management (BCP) and Incident Management (IM)
  • Excellent interpersonal skill and willing work under pressure
  • Fluent English and Chinese (Cantonese speaking) a must

Build a career with us as we help our customers and the community live healthier, longer, better lives.

You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.
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