Assistant Customer Services Manager (Group Customer Services Centre)(Corporate Client) Assistant Customer Services Manager (Group  …

Bank Of China (Hong Kong) Limited
in Hong Kong
Permanent, Full time
Last application, 06 May 21
Competitive
Bank Of China (Hong Kong) Limited
in Hong Kong
Permanent, Full time
Last application, 06 May 21
Competitive
Assistant Customer Services Manager (Group Customer Services Centre)(Corporate Client)
Responsibilities:
  • Provide after-sales services to the bank's high net worth corporate and FI customers
  • Handle customers enquiries and requests in relating to banking products or services from different channels
  • Offer prompt, competent and quality customer services and provide prompt solutions to customer
  • Address customer feedback/ complaints professionally
Requirements:
  • Diploma or above
  • At least 3 year solid working experience in banking industry related to cash management, corporate internet banking, remittance, account opening and maintenance
  • Excellent interpersonal and communication skills
  • Excellent analytical and numerical skills
  • Good command of both spoken and written English and Chinese. Putonghua is an advantage

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