- Hong Kong
- Permanent, Full time
- J.P. Morgan
- 16 Mar 18
Asset Management, APAC Business Platform, CRM Specialist, Analyst / Associate
- Hong Kong
Please refer to job description
J.P. Morgan Asset Management is a leading investment manager of choice for institutions, financial intermediaries and individual investors, worldwide. With a heritage of more than two centuries, a broad range of core and alternative strategies, and investment professionals operating in every major world market, we offer investment experience and insight that few other firms can match.
We are looking for a CRM Specialist as part of the CRM Asia Pacific team to manage our Customer Relationship Management system in the Asset Management business.
This is a business functional role that will support the CRM strategy to ensure seamless implementation of requests and maintenance in the APAC region.
This role requires engaging in all aspects to support the strategic roadmap aligned with business objectives in APAC and the global CRM strategy.
The responsibilities in supporting the CRM framework, include:
Facilitating reporting analysis tools
Assisting user end requests
Coordination of BAU initiatives and projects
Data management and database administration
Improve effectiveness and support of the CRM platform
Ad hoc administrative duties
2+ years of experience in CRM function or sales/marketing operations from Finance / Asset Management industry (preferred)
Exceptional analytical skills of database management, reporting and processes
Ability to think broadly with a focus on strategic analysis
Strong level of interest in analyzing sales and marketing activities
Be inquisitive by nature with systems
Strong interpersonal skills and able to maintain good stakeholder relationships
Good time management and organization skills
Adaptable and develops as the organization evolves
Apply a ‘Can Do’ attitude to resolving difficult challenges
Excellent communication and written skills in English, with fluency in Chinese (Cantonese or Mandarin)