Asia Business Oversight Analyst

  • Competitive
  • Hong Kong
  • Permanent, Full time
  • Societe Generale
  • 19 Jan 18 2018-01-19

Asia Business Oversight Analyst


With various operating models developed over the years, there's a strong need for Societe Generale (SG) to demonstrate a good level of oversight on outsourced and offshored activities for business originated in Asia and locally in front of regulators of different jurisdictions.

The Oversight team (OVS) plays a critical bridge between SG and our service provider partners of Operations activities for Global Business Services. The OVS function (created within SG in 2013) has teams in global hubs (Paris, NY, London & HK) responsible for the supervision (Run, Change, Contract, Change) of selected Outsourced Essential Service Providers and related activities.

Role Summary

The Asia Oversight Analyst will support Oversight Managers in supervision and management of offshored teams/service provider relationships and be responsible for various reporting, recordkeeping, OVS production tasks and adhoc projects linked to the Oversight mission.


Primary Responsibilities:

  • Accurate recordkeeping of service provider incidents, performance and files

  • Production of monthly dashboard to update stakeholders on service provider performance and risk areas

  • Production of quarterly newsletter to update partners and stakeholders on OVS Asia mission

  • Develop an internal recordkeeping solution to improve monitoring capability and efficiency of internal OES

  • Support to QTY Control Manager on various initiatives to strengthen risk monitoring framework for Asia region

  • Make proposals and deliver improvements to OVS recordkeeping and processes

  • Adhoc support to Adhoc tasks and requests

  • Adhoc support to projects


Desired Skills and Experience/Role Requirements:

  • 3+ years' experience in a financial services / investment banking operations role

  • Strong communication and organization skills

  • Good attention to detail - to ensure accuracy of reports being sent to senior stakeholders

  • Positive and proactive mindset with good problem solving skills

  • Ability and maturity to work independently when needed to work on tasks

  • Team player and ability to adapt to different situations and tasks

  • Understanding of reconciliation and break management process

  • Understanding and awareness of operational risk

  • Understanding and awareness of investment banking outsourcing industry