Application Support Associate
- Hong Kong Hong Kong Hong Kong HK
- Permanent, Full time
- Equilend Holdings LLC
- 17 Apr 18 2018-04-17
The Application Support Associate will be primarily responsible for providing technical support for the firm’s B2B multi-tier platform.
Application Support Associate Responsibilities
- Responding to phone and email queries regarding usage of the EquiLend suite of products.
- Troubleshooting application issues and problems.
- Onboarding new clients to the platform.
Application Support Associate Requirements
- Bachelor’s Degree (Technical) is required
- Knowledge of databases and SQL
- Unix/Linux environment experience and Shell scripting
- Application coding experience
- Working knowledge of XML
- Sound MS Office skills
- Strong analytical skills to solve problems
- Strong willingness to learn the underlying business of securities lending
- Financial services experience is helpful, but not required
- Ability to work in a small company – large client setting
- Strong written and verbal communication skills, good judgment, high ethical standards, and a strong work ethic