Analyst, Operations, Cheque & Giro Operation, Consumer Banking Analyst, Operations, Cheque & Giro Operation,  …

DBS Bank Limited
in Hong Kong
Permanent, Full time
Be the first to apply
Competitive
DBS Bank Limited
in Hong Kong
Permanent, Full time
Be the first to apply
Competitive
Analyst, Operations, Cheque & Giro Operation, Consumer Banking
Business Function
Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

Responsibilities:
  • Perform daily operational (incl. including document verification, checking, data input, reconciliation, report preparation and other administrative / operational works) to ensure adherence to SLA agreed with BUs in terms of standard service turnaround time, accuracy and correctness and comply to bank policies and regulatory requirements.
  • Lead team to perform task in an effective and efficient way and complete on time to achieve the service level agreed with BU and outside party (eg HKICL)
  • Maintain high quality customer service standards and good operational control to avoid any losses/Error
  • Provide support in project(s) and assist to conduct testing on various systems enhancements to increase the efficiency and effectiveness in daily operations;
  • Escalate to supervisor for material issue or incident

Requirements:
  • Post Secondary or above with minimum 2 years' experience in banking operations
  • Good communication and inter-personal skills
  • Able to co-operate in a harmonious and productive manner with superiors
  • Willing to work shifts (07:00-16:00 or 14:00-22:00)
  • Proficiency in spoken / writing skills in both English and Chinese
  • Knowledge in PC
  • Candidate with less experience will be considered as Senior Officer

Apply Now
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
We regret only shortlisted candidates will be notified.
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