• Competitive
  • Hong Kong
  • Permanent, Full time
  • HSBC
  • 2019-06-24

Agile Business Analyst - HSBC Operations, Services and Technology

  • Full time
  • Hong Kong
  • 24 Jun 19

Agile Business Analyst - HSBC Operations, Services and Technology

Some careers have more impact than others.
If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be.

HSBC Operations, Services and Technology is a pivotal part of the Group, providing essential operational and technical support to our global businesses and helping improve customer service and efficiency. HOST combines global expertise and technology to help keep us ahead of the competition.

We are currently seeking a high caliber professional to join our team as Agile Business Analyst.

Principal responsibilities
  • ​ Liaise with business and global project team to solicit and analyse front to back business requirements, at least including that for regulations, compliance, payment, and operations, to propose and define system solutions and business flows
  • Evaluate different system options and provide recommendations
  • Work closely with business and IT development team from inception to delivery of system solutions
  • Provide related documentation, demo and walkthrough to business and development team
  • Participate in system testing, user acceptance test and implementation to ensure the deliverables meet business needs
  • Assist with ongoing support and maintenance of the existing systems rolled out to other countries
  • Work closely with other business and IT parties and external vendors globally to achieve the above objectives


  • Proven background of work within a banking environment, including products experience in Foreign Exchange, and international payment, and operations
  • Ability to work with other development teams, both on a horizontal basis, that is front office to front office as well as a vertical basis, that is front to back office
  • Ability to work closely with operations, branch, call centre, or direct banking
  • Ability to deal with other wealth management teams
  • Ability to articulate, both oral and written, the objectives, issues, obstacles, resolution
  • Fluent in both English and Chinese
  • Ability to work with IT teams, or external vendor
  • Ability to influence progress and priorities with internal IT groups as well as wealth management
  • Proven track record of successfully implementing a software package
You'll achieve more when you join HSBC.

Candidate with less relevant experience or skills may be offered a lower Global Career Band than stated above.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.