AVP / Senior Manager, Strategic Planning & Transformation, Technology & Operations

  • Competitive
  • Hong Kong
  • Permanent, Full time
  • DBS Bank Limited
  • 26 Apr 19

AVP / Senior Manager, Strategic Planning & Transformation, Technology & Operations

DBS. Living, Breathing Asia.

DBS is a leading financial services group in Asia, with over 280 branches across 18 markets. Headquartered and listed in Singapore, DBS has a growing presence in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia. The bank's capital position, as well as "AA-" and "Aa1" credit ratings, is among the highest in Asia-Pacific. DBS has been recognised for its leadership in the region, having been named "Asia's Best Bank" by The Banker, a member of the Financial Times group, and "Best Bank in Asia-Pacific" by Global Finance. The bank has also been named "Safest Bank in Asia" by Global Finance for nine consecutive years from 2009 to 2017.


  • Project Lead & Support: lead and facilitate teams for strategy planning and implementation of digitalization projects. E2E project management support to teams in gap analysis, business case preparation, requirement study, testing, deployment and post implementation.
  • User System Support (Finacle, CBO Applications): support CBO users in liaison with Tech support teams to resolve CBO in-use system issues and defects. Defining processes and controls in manual procedure to manage potential operations and customer impact.
  • Process Improvement: Lead continuous process improvement events for better customer/employee journey. Best practice and innovation ideas sourcing and sharing with all CBO functions and partner BU/SU
  • Supervise & manage CBO Application/System Parameter Configuration
  • MIS analysis to provide insights for DFNO initiatives generation and operation improvement
  • Supporting teams in MIS / managerial reports, MTK Productivity monitoring, process improvement events, etc.

  • University graduate or above
  • 5 years banking and project experience
  • 5 years Consumer Banking Operations experience is preferred
  • Core banking system support experience is preferred
  • Project Management Professional or with Proven Project Management Experience
  • Excellent communication and written skill (English and Chinese)
  • Wide-range of exposure in consumer banking products and process re-engineering program
  • Master in IT office automation tools (MS Word, Excel, Access, Powerpoint)
  • Familiar to database query script writing and data minding/ managerial MIS work
  • Be data sensitive and with sound presentation and communication skill
Candidate with more experience will be considered as AVP.

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We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

We regret only shortlisted candidates will be notified.