AVP, Policy & Procedure, Business Operation & Support, Consumer Banking Group and Wealth HK

  • Competitive
  • Hong Kong
  • Permanent, Full time
  • DBS Bank (Hong Kong) Limited
  • 25 Feb 18 2018-02-25

AVP, Policy & Procedure, Business Operation & Support, Consumer Banking Group and Wealth HK

DBS. Living, Breathing Asia.

DBS is a leading financial services group in Asia, with over 280 branches across 18 markets. Headquartered and listed in Singapore, DBS has a growing presence in the three key Asian axes of growth: Greater China, Southeast Asia and South Asia. The bank's capital position, as well as "AA-" and "Aa1" credit ratings, is among the highest in Asia-Pacific. DBS has been recognised for its leadership in the region, having been named "Asia's Best Bank" by The Banker, a member of the Financial Times group, and "Best Bank in Asia-Pacific" by Global Finance. The bank has also been named "Safest Bank in Asia" by Global Finance for seven consecutive years from 2009 to 2015.


  • Establish and enhance policies & procedures/guidelines for CBG business operations and consumer banking products/services (i.e. Banking, Investment & Insurance) to ensure full compliance with regulatory requirements & corporate guidelines and control.
  • Regular review of operation manuals, identify areas for continuous improvement to ensure effectiveness and sufficient control are in place
  • Provide operational requirement for system enhancement to automate manual processes and build in control
  • Prepare and maintain documentation to protect the interest to both the Bank and customer with compliance to corporate & regulatory requirements
  • Participate and support NPA process from CBG business operation perspective
  • Work closely with but not limited to Compliance, Audit, CSS and COO office on internal control review, audit and regulatory examination
  • Participate and support major projects that have impact on business operation processes and procedures


  • 8 or more years in consumer &/or private banking policies & procedures or equivalent
  • 5 or more years in supervisory management preferred
  • University graduate or equivalent

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We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

We regret only shortlisted candidates will be notified.