AVP, Corporate Action, Custody Operations, Securities & Fiduciary Services Operations (Team Lead) AVP, Corporate Action, Custody Operations,  …

DBS Bank Limited
in Hong Kong
Permanent, Full time
Be the first to apply
DBS Bank Limited
in Hong Kong
Permanent, Full time
Be the first to apply
AVP, Corporate Action, Custody Operations, Securities & Fiduciary Services Operations (Team Lead)
Business Function

Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels.

  • Manage the Custody team activities which include nominee services, account openings as well as billing processing in an efficient and cost-effective manner while maintaining high quality and adequate controls according to established procedures, guidelines within specified standards of quality, agreed service level, turnaround time and industry cut-off time
  • Manage the process of corporate actions announcement collection through CCASS broadcast, HKEX website, share registrars and notifications from sub-custodians.
  • Manage the process of corporate actions advices release to clients and act on their subsequent instructions
  • Manage the process of distribution of corporate action entitlement to client timely and efficiently
  • Manage the process of proxy voting services by informing the agenda of the meeting to clients and arrange to vote according to client's instructions
  • Manage the process of lodgments, coupon payments and redemptions of paying agent services
  • Provide second level client services. Handle customer inquiries and resolve / escalate problems in an efficient manner
  • Handle day-to-day operations and perform checking on work done (e.g. statistic data maintenance, information updating, reconciliation of General Ledger accounts, preparation of transaction and miscellaneous reports etc.
  • Comply with regulatory requirements (such as HKMA, MAS, SFC etc.) and Audit / Risk Management guidelines pertaining to the operations.
  • Report any suspicious / outstanding transaction or incident to Team Manager, Department Head and other relevant parties for necessary action per the Incident Management Policy.
  • Participate in user acceptance test for system enhancements. Review business requirements and functional specifications. Prepare test cases and conduct testing.
  • Participate in project initiatives and business development, e.g. customer implementation, business continuity management, review of operational procedures, policies and guidelines; specific and job-related training etc.
  • Handle regular and ad hoc tasks as designed by Team Manager and Department Head.

  • University Graduate or above
  • At least 5 years of relevant working experience in corporate action with 3 years' experience of people management
  • Sound experience of banking operations and practices.
  • Solid knowledge of end-to-end corporate action process and well versed with different types of corporate action.
  • Exposure to account opening/maintained is desirable.
  • Be fully conversant with CCASS, SFC Rules, SFO and HKICL
  • Be familiar with the market trend and new product / system development of local and foreign securities market
  • Good leadership and management capabilities
  • Self-motivated with strong analytical mind and creative thinking
  • Able to build an effective teamwork within the section and co-operate in a harmonious and productive manner with superiors
  • Excellent communication skills and command in English and Chinese (both spoken & written)

Apply Now
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
We regret only shortlisted candidates will be notified.
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