Second Level Support Engineer Division Payment & Risk (m/w/x) Second Level Support Engineer Division Payment &  …

Wirecard Bank AG
in Leipzig, Sachsen, Germany
Permanent, Full time
Be the first to apply
Competitive
Wirecard Bank AG
in Leipzig, Sachsen, Germany
Permanent, Full time
Be the first to apply
Competitive
Second Level Support Engineer Division Payment & Risk (m/w/x)
Your Duties

  • Integration support with regard to our product platform
  • Configuration of various set-ups in our systems
  • Support for the automation of set-up processes (using scripting, like Perl, VBA etc.)
  • Documentation of solutions developed for customer support
  • Control and monitoring of customer communication and escalation messages
  • Direct customer contact for technical and product-specific questions or issues (2nd level support)
  • Service in a shift system 24/7

Your Profile

  • A good to very good understanding of technical issues
  • A completed university degree in economics or computer science / media technology alternatively 2 years of professional experience
  • Basic knowledge of at least one programming language
  • Basic knowledge of databases
  • Basic knowledge of XML would be advantageous
  • Professional experience in the IT sector would be beneficial
  • Independent analytical approach and work ethic
  • Excellent command of spoken and written English and German at least at a B2-Level
  • Knowledge of other languages would be advantageous

What we offer

  • Challenging and diverse tasks with scope for introducing your own ideas and experiences
  • An excellent working atmosphere in a highly-motivated and successful team with an international company culture
  • A long-term prospect within a permanent growing team
  • A modern workplace and flat hierarchies
  • Subsidization of a monthly ticket of the LVB
  • A workplace very close to the city center with excellent access to public transportation
  • Gratis Coffee and water station in the office

Become part of our success story. Become part of a highly qualified team, united by a vision: to make payment happen. Have we awakened your interest? If so please use our short online form to send us your application.

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